BAS 131 - Telephone Communication Skills

Institution:

St Charles Community College

Subject:

Description:

Improve telephone skills to meet needs of workplace and become more customer service oriented in handling of telephone communications Techniques of scripting and organization Practice handling variety of customers Spring (Online)

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.stchas.edu

Phone Number:

(636) 922-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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