BUS 254 - Customer Care Center Trainer

Institution:

Southwest Virginia Community College

Subject:

Description:

(1 cr.) This course will focus on product knowledge and sales techniques including training methods used for new employees and on an ongoing basis. Includes the evaluating of current training programs, ways to improving the training process, and how to measure training effectiveness. Lecture 1 hour per week.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sw.edu

Phone Number:

(276) 964-2555

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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