ITSC 2339 - Personal Computer Help Desk

Institution:

Northwest Vista College

Subject:

Description:

Prerequisites:CPMT 1305 Corequisites: None Fees:Laboratory This course covers diagnosis and solution of user hardware and software related problems with on-the-job projects in either a Help Desk lab or in shortterm assignments for local business. Students will establish a rapport with users in problem-solving situations; analyze user problems and lead them through solutions; maintain problem logs; and formulate problem solving methodologies. (CIP 1101010000)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.alamo.edu/nvc/

Phone Number:

(210) 486-4000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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