MDCA 1491 - Special Topics in Medical Assistant

Institution:

Laredo Community College

Subject:

Description:

This course is designed to develop specific basic skills and behaviors required of an entry level medical office employee. Content will include reception, communication, and customer service. Examples of topics are medical professionalism, patient oriented etiquette and ethics. Learning Outcomes: 1. Describe the attributes of a professional medical office assistant including professionalism, effective communication, patient relationship, office etiquette, and interpersonal skills. 2. Demonstrate appropriate techniques required of the professional medical office assistant including communication skills, telephone manners, office etiquette, and interpersonal skills. The student will also demonstrate behaviors that foster positive patient relationships.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.laredo.edu

Phone Number:

(956) 721-5394

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.