IFS 410 - End-user Support Management

Institution:

York College of Pennsylvania

Subject:

Description:

Fall Semester An introduction to the creation and maintenance of the end-user support functional area in organizations. Topics of discussion include technical support in selection of hardware and software; training in use of hardware and software; and assistance in use of computer information systems in solving business problems. Prerequisites: IFS205 with a grade of 2 or better, and IFS305 with a grade of 2.0 or higher. 3 credit hours.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ycp.edu

Phone Number:

(717) 846-7788

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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