QCTC 1301 - Total Quality Management

Institution:

Odessa College

Subject:

Description:

3 hours The study of integrating work processes using team participation through employee empowerment and teamwork emphasizing the philosophy of customer service and satisfaction. (SCANS 4, 5, 6, 7, 8, 9, 10, 11) Prerequisite: None.

Credits:

0.00 - 3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.odessa.edu

Phone Number:

(432) 335-6400

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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