DEMR 1371 - Customer Relationship Skills

Institution:

Odessa College

Subject:

Description:

3 hours Instruction in human relations, customer relations, and customer satisfaction. Emphasis of management techniques and building relationships between the service department and the customer. (SCANS 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11) Lab fee required. Prerequisite: Consent of department chair or instructor.

Credits:

2.00 - 4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.odessa.edu

Phone Number:

(432) 335-6400

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.