VENTU 144 - Office Procedures and Customer Service

Institution:

Bellevue College

Subject:

Venture

Description:

Covers typical office procedures and customer service skills. Includes filing, forms, faxing, copying, e-mail and telephone protocol, ten-key, and money handling. Emphasis is on developing quality customer service skills through discussion and role playing. Structured to accommodate special needs learners. Prerequisite: VENTU 172 or permission of instructor.

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

bellevuecollege.edu/

Phone Number:

(425) 564-1000

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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