MGNT 4700 - Total Quality Management

Institution:

Valdosta State University

Subject:

Description:

Prerequisite or corequisite: MGNT 3250. Application of Total Quality Management concepts in improving organizations. An introduction to why and how businesses use TQM, and TQM's prime goal: complete customer satisfaction at the lowest cost level. Topics also include the tools and procedures for continuously improving processes, the team approach for applying TQM, actions used to introduce and implement TQM, institutionalization of TQM in organizational processes, and the transfer of TQM skills and procedures to suppliers and customers.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.valdosta.edu

Phone Number:

(229) 333-5800

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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