BSTEC 117 - Call Center Training

Institution:

Edmonds College

Subject:

Description:

Students learn how to work in a call center as a customer service representative and gain skills in customer service, problem solving, team building, communication, computer and telephone systems. Keyboarding skills recommended.

Credits:

16.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.edcc.edu

Phone Number:

(425) 640-1459

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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