MRKG 1301 - Customer Relation s

Institution:

North Central Texas College

Subject:

Description:

48 lecture hours................?eneral principles of customer service including skills, knowledge, attitudes, and behaviors. Topics will include teamwork in an organization, internal and external customer relationships; communication in clear and professional manner and conflict resolution.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.nctc.edu

Phone Number:

(940) 668-7731

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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