OPER 3204 - Management of Service Operations

Institution:

University of North Carolina at Charlotte

Subject:

Description:

Prerequisites: OPER 3100 with a C or better or permission of the department. Solving problems and directing employees in service organizations. Topics include location, design, layout, queuing, capacity, scheduling, routing, change, management and quality control. (Spring)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.uncc.edu

Phone Number:

(704) 687-2000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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