RPS 320 - Sales Information and Technology

Institution:

William Paterson University of New Jersey

Subject:

Description:

This hands-on "how-to" course focuses on sales forceinformation systems, automation, and customer relationship management (CRM). Students will learn CRM concepts and functionality, develop proficiency in contact management of prospects and clients throughout the sales cycle, demonstrate mastery of CRM strategy, tools, and practices, and build a personal database. Prerequisite: RPS 205 RPS 399 Selected Topics Courses offered to cover a topic or topics not covered by an existing course. Includes varying subject matter deemed appropriate for fostering students' sales education. Prerequisite: Permission of the department chair and the dean 1-6 credit hours

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wpunj.edu

Phone Number:

(973) 720-2000

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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