BOT E 262 - Help Desk Applications

Institution:

Connecticut State Community College Housatonic

Subject:

Description:

3 C.H. Previously: BOT 221 Code B, C Prerequisite: BOT* E112, BOT* E215 and BOT* E210. An overview of the topics relevant to working at a Help Desk. Students will develop business, technical, and people skills that contribute to supporting customer service to clients and providing technical support to employees.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.hcc.commnet.edu

Phone Number:

(203) 332-5000

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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