MKT 161 - Service Industry Business Environment

Institution:

Columbus Technical College

Subject:

Description:

Introduces students to the services industry. Topics include an introduction to the service industry business environment, an introduction to lifelong learning, work ethics and positive behaviors required for exceptional customer service, an introduction to customer relations, working together successfully on teams, and basic business principles. Prerequisites: ENG, RDG, and MAT 097, or entrance scores in accordance with TCSGadmissionscore levels

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.columbustech.edu/

Phone Number:

(706) 649-1800

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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