MKT 163 - Computer Skills for Customer Service

Institution:

Columbus Technical College

Subject:

Description:

Provides students with the fundamentals of computer skills used in a customer service environment. Topics include introduction to computer technology, introduction to the Windows environment, introduction to word processing, introduction to spreadsheets, introduction to databases, introduction to Email, Ecommerce, and business terminology. Prerequisite: MKT 162

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.columbustech.edu/

Phone Number:

(706) 649-1800

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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