CUS 100 - Culinary Customer Service

Institution:

Savannah Technical College

Subject:

Description:

CREDITS: 4.00 Course covers the basics of superior customer This course covers the basic of superior customer service service to include customer expectations, rapport to include customer expectations, rapport building, handling building, handling difficult people, cultural difficult people, cultural diversity, sales skills, body diversity, sales skills, body language, sales lanuage, sales skills. There are role playing activities to included to enhance/reinforce learning. skills. There are role playing activities included to enhance/reinforce learning.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.savannahtech.edu

Phone Number:

(912) 443-5700

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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