PSY 150 - Customer Relations- Service Sector

Institution:

Central Georgia Technical College

Subject:

Description:

Prerequisite: Provisional admission This course is designed for students who enter service-oriented occupations, and who will have frequent customer contact. Additionally, the course emphasizes relations with customers. Topics include: developing self-awareness; understanding and relating to others; effective methods of verbal and non-verbal communication; effective listening and explaining; persuasion techniques; and handling complaints.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.centralgatech.edu

Phone Number:

(478) 757-3400

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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