BUS 112 - Introduction to Customer Relations

Institution:

Mount Wachusett Community College

Subject:

Description:

3 credits This course focuses on practical information that will enable both the student and practicing customer service professional to enhance, hone, and refine their service skills. The course is designed to equip individuals with the strategic necessities to effectively interact with and deal with a multitude of customer-related service issues that are an integral part of the customer service job function. Prerequisites: ENG100, RDG100, or placement.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

MWCC.EDU

Phone Number:

(978) 632-6600

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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