OT 236 - Administrative Support Procedures II SP

Institution:

Fulton-Montgomery Community College

Subject:

Description:

An overview of office procedures and responsibilities of office employees is provided. Topics covered include receptionist and telephone techniques, mail procedures, document creation, records management, mailing and shipping services, meeting and conference planning, and travel arrangements. Selected exercises are performed on PCs in the Windows environment using integrated software applications. Hours of class per week: 3.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

fmcc.edu

Phone Number:

(518) 762-4651

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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