AT 228 - Consumer Relations & Services SP

Institution:
Fulton-Montgomery Community College
Subject:
Description:
The focus of this course will be dealing with the concepts of wholesale and retail operation as they relate to automotive service manager-customer relations, factory representation-dealer relations, and inspection and service for customer comforts. The experience will include field observation of service manager operation and factory warranty function and how it relates to the dealership service technician. Hours of class per week: 3
Credits:
3.00
Credit Hours:
Prerequisites:
Corequisites:
Exclusions:
Level:
Instructional Type:
Lecture
Notes:
Additional Information:
Historical Version(s):
Institution Website:
Phone Number:
(518) 762-4651
Regional Accreditation:
Middle States Association of Colleges and Schools
Calendar System:
Semester

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