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Institution:
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Fisher College
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Subject:
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Description:
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Prerequisite: TH 101. Students will become familiar with the front offi ce department of the hotel. Through the use of a computerized property management system, students will receive instruction on the guest cycle from the reservation process to the night audit, registration and posting. Guest service functions will be addressed in detail. Issues relating to housekeeping, PBX, maintenance and security will also be addressed.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(617) 236-8800
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Regional Accreditation:
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New England Association of Schools and Colleges
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Calendar System:
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Semester
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