BUSINES G155 - Customer Service for the 21st Century

Institution:
Golden West College
Subject:
Description:
(Same as: Management G155) This course covers the skills, strategies, and techniques required in the 21st century for developing, improving, and delivering quality customer service to attract new customers, retain existing customers, and increase overall profitability within an organization. Lecture. Optional pass/no pass or grade. Transferable to CSU.
Credits:
3.00
Credit Hours:
Prerequisites:
Corequisites:
Exclusions:
Level:
Instructional Type:
Lecture
Notes:
Additional Information:
Historical Version(s):
Institution Website:
Phone Number:
(714) 892-7711
Regional Accreditation:
Western Association of Schools and Colleges
Calendar System:
Semester

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