HSP 135 - Service Management

Institution:

Connecticut State Community College Norwalk

Subject:

Description:

3 credits formerly HRM 105 Service Management for the Hospitality Industry This course will introduce the student to various styles of service employed in the hospitality industry and the techniques of management that are applied to that service. Students will be exposed to the basic techniques of each style of service. Skills necessary to plan and control labor, productivity and labor dollars will be taught in this course.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ncc.commnet.edu

Phone Number:

(203) 857-7060

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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