CTS 1184C - Supporting Users and Troubleshooting Applications on a MS Window Desktop Offered as Needed 4 hours

Institution:

Seminole State College of Florida

Subject:

Description:

This course provides students with the knowledge and skills necessary to configure and troubleshoot applications and/or operating system settings in regard to applications that are installed upon the Microsoft Windows Vista stand-alone or networked client computers that may be a part of a workgroup or a network environment. Topics include application setup, e-mail and Outlook Express account configuration, Internet Explorer (IE) configuration and troubleshooting methodology, the ability to resolve issues related to usability of applications, customization of Vista settings, and the ability to answer end user questions related to application security settings. Knowledge of Network Concepts, DOS, and hardware knowledge is required. Lab fee required. Prerequisite or corequisite: CTS 1185C.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.seminolestate.edu/

Phone Number:

(407) 708-4722

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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