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Institution:
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Paul Smiths College of Arts and Science
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Subject:
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Description:
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3 Credit Hours Spring Sem. This course prepares students for front office operations at a hotel/resort. The course provides an overview of front office accounting and night audit practices, communications and guest services, and front office management functions. Students will participate in role-playing and individual/group activities to simulate real-life situations frequently encountered within the Front Office. The course also incorporates exercises in telephone answering skills and room selling strategies.
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(518) 327-6000
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Regional Accreditation:
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Middle States Association of Colleges and Schools
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Calendar System:
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Semester
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