CET 2174C - Computer Software Support Essentials

Institution:

St. Johns River State College

Subject:

Description:

(3 Credits--4 Hours) Prerequisite: CGS1560 with a grade of "C" or higher. This course providesstudent with the knowledge needed to support users of personal computers in an organization. It focuses on the software dimension, both operating systems and applications. Students are taught the skills needed to service, troubleshoot, diagnose and correct Windows operating system problems. Lab work includes hands on work with several versions of Microsoft Windows operating systems. This lab work includes updating and installation of patches and service packs as well as updating application and utility software. This course prepares students for the CompTIA A+ Software certification.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sjrstate.edu

Phone Number:

(386) 312-4200

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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