CMP 1301 - Club Service

Institution:

Sullivan County Community College

Subject:

Description:

Students in this course learn effective customer relation skills including what constitutes good customer relations, how to attain customer satisfaction, and how to keep customers for life. Topics covered include understanding customer profiles, conflict management, teamwork, and leadership. This course relies heavily on real-life role-playing situations.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunysullivan.edu/

Phone Number:

(845) 434-5750

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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