BMK 123 - Principles of Customer Service

Institution:

Connecticut State Community College Middlesex

Subject:

Description:

(Formerly BUS 223, Customer Service) This course is designed to develop the necessary skills for success as a customer service provider. The course examines various service situations and develops an attitude of superior customer service which is critical to success in all organizations. Prerequisite: BMG*202 (Formerly BUS 101) or permission of instructor.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.mxcc.commnet.edu

Phone Number:

(860) 343-5701

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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