MGMT 2290 - Business Interaction Skills

Institution:

Dalton State College

Subject:

Description:

This course provides students with the tools to communicate and interact more effectively in person, in writing and on the telephone with both internal and external customers. Topics include: organizing and communicating technical information to non-technical people, modifying communication style to overcome barriers to communication, using skills of effective teamwork and collaboration to accomplish goals, providing excellent customer service, handling difficult/dissatisfied customers, and writing effective letters, memos, and e-mails at work. (Career Course)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.daltonstate.edu/

Phone Number:

(706) 272-4436

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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