BUS 148 - Disney Hospitality Management

Institution:

Onondaga Community College

Subject:

Description:

The Disney Hospitality Management course will explore the concept of competitive advantage in the hospitality industry. Competitive advantage has been defined in terms of the organization itself: core competencies within the organization, the people within the organization, the organizational culture or shared values, and knowledge or learning. This course will show how the people within the Disney organization, the shared values, and broad knowledge of several job roles enhance the Disney Company's competitive advantage. Additionally, through recognition and review of several different job roles, students will gain an understanding of how a corporation sustains a total commitment to quality improvement and its impact on guest service. Co-requisite: BUS 292.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sunyocc.edu

Phone Number:

(315) 498-2622

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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