OTC 245 - Administrative Support Services

Institution:

Holyoke Community College

Subject:

Description:

An overview of office services and the responsibilities of office employees. Topics include mail procedures, telecommunications, records management, and human relations. Factors that affect the efficiency of office service techniques are emphasized through laboratory work and simulation.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.hcc.edu

Phone Number:

(413) 552-2000

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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