BU 225 - Customer Service Management

Institution:

Herkimer County Community College

Subject:

Description:

3 Credits (3,0) Customer relations techniques and principles in the professional business environment will be studied. Current approaches to appropriate customer and product service will be reviewed. Service principles in sales, and customer service skills will be stressed.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.herkimer.edu/

Phone Number:

(315) 866-0300

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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