MNA 1161 - Customer Service. c. c

Institution:

Pensacola State College

Subject:

Description:

FA, SP - This course is designed to teach and improve the customer service skills and the professionalism of the student. This course teaches customer relations and customer service skills that are applicable to any job position that has contact with customers. Included in the topics of the course are the subjects of communication, customer service, handling complaints and customer relations.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pensacolastate.edu

Phone Number:

(850) 484-1000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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