TOUR 2300 - Room Operation Management andComputer Reservations

Institution:

Lakeland Community College

Subject:

Travel and Tourism

Description:

Prerequisite: TOUR 1800 This course combines an overview of reservation systems, terminology and room inventory management techniques, with an in-depth look at front desk operations. It includes various selling strategies and insights on how to manage different types of rooms and guests in order to maximize guest comfort and company profit. The course focuses on the importance of effective communications between departments in order to ensure a smooth and profitable operation. (6 contact hours: 4 lecture, 2 lab)

Credits:

5.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.lakelandcc.edu

Phone Number:

(440) 525-7000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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