BUS 224 - Customer Service

Institution:

American River College

Subject:

Description:

Advisory: ENGWR 51 and ENGRD 15, or ESLR 310 and ESLW 310; BUS 105, 350. Hours: 18 hours LEC This course is a study of the principles involved in building an effective customer service team. Customer service activities in business, government, and other service industries will be examined so that improved customer service will be emphasized.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.arc.losrios.edu/

Phone Number:

(916) 484-8011

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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