CISC 362 - Microcomputer and Applications Support

Institution:

American River College

Subject:

Description:

Prerequisite: CISA 305, 315, and 320 with grades of 'C' or better.Corequisite: CISC 361. Course Transferable to CSU Hours: 18 hours LEC; 54 hours LAB The course is an in-depth investigation of the technical skills, business skills, soft skills, and self-management skills technicians need to provide effective customer service and support in an information technology (IT) environment. Customer service and problem solving skills needed for success in a small or large business environment are introduced. Work experience serving as a student intern in computer support is required through an internship in one of the American River College (ARC) computer classrooms/labs.

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.arc.losrios.edu/

Phone Number:

(916) 484-8011

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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