C.S 082 - Help Desk Concepts/Software Concerns

Institution:

Cayuga County Community College

Subject:

Description:

Prerequisite: BUS 225 or MS Office applications experience. Overview of the knowledge, skills, and concepts of typical help or support desk functioning. Also introduces selected technical problems and solutions as well as discussions of technical communications.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cayuga-cc.edu/

Phone Number:

(315) 255-1743

Regional Accreditation:

Middle States Association of Colleges and Schools

Calendar System:

Semester

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