HFT 1541 - Customer Service

Institution:

College of Central Florida

Subject:

Description:

3 hours per week. The course develops an understanding of the importance of asking customers what they want and then managing the organization so as to fulfill these expectations. This course also teaches how to manage an organization in a way that focuses on the customer with a comprehensive study and appreciation of gracious customer service.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cf.edu

Phone Number:

(352) 873-5800

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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