MKT 135 - Customer Service Techniques

Institution:

Piedmont Technical College

Subject:

Marketing

Description:

This course is a study of the techniques and skills required for providing customer service excellence including illustrations to turn customer relations into high standards of customer service satisfaction and repeat sales. Prerequisite(s): RDG 100 or RWR 100 or appropriate placement test scores. (3/0)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Other

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ptc.edu

Phone Number:

(864) 941-8324

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.