MGMT 4181 - Service Management

Institution:

Macon State College has merged with Middle Georgia State University

Subject:

Management

Description:

This course is an in-depth look at the management of service operations. A customer-centered focus is used. Topics include new service design and development and managing on-going service operations with an emphasis on continuous improvement. Several world-class service providers will be analyzed in detail. Lecture/Lab Hours: Three hours per week.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.mga.edu

Phone Number:

(478) 471-2700

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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