MKT 161 - Service Industry Business Environment

Institution:

Southern Crescent Technical College

Subject:

Description:

Introduces students to the service industry. Topics include: an introduction to the service industry business environ ment, an introduction to lifelong learning, work ethics and positive behaviors required for exceptional customer ser vice, an introduction to customer relations, working to gether successfully on teams, and basic business principles.

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sctech.edu

Phone Number:

(770) 228-7348

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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