PSY 150 - Introduction to Customer Service

Institution:

Southern Crescent Technical College

Subject:

Description:

(Prerequisite: Provisional admission) This course focuses on the basic customer service skills needed for entry level employees in a variety of industries. Emphasis is placed on communicating and listening skills, basic measurement and calculation skills, problem-solving in the workplace, managing and resolving conflict, making decisions on the job, and telephone skills.

Credits:

5.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sctech.edu

Phone Number:

(770) 228-7348

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.