MNA 1161 - customer service

Institution:

Lake-Sumter State College

Subject:

Description:

Prerequisites: None This course provides students with the basic concepts and current trends in the customer service industry. The course will focus on providing students the foundation needed for developing skills and knowledge to help students work effectively with both internal and external customers.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.lscc.edu

Phone Number:

(352) 787-3747

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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