HRT 148 - Delivering Superior Service in the Hospitality Industry

Institution:

Athens Technical College

Subject:

Description:

Banner Title: Delivering Superior Service The purpose of this course is to identify opportunities for providing outstanding customer service and to develop skills in problem solving and teamwork. Topics include hospitality service expectations, problem solving, and teamwork. Offered on an as-needed basis for the Hospitality Customer Service Provider technical certificate of credit

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.athenstech.edu/

Phone Number:

(706) 355-5000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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