MKT 164 - Business Skills for the Customer Service Environment

Institution:

Athens Technical College

Subject:

Description:

Banner Title: Business Skills This course provides students with additional business skills to improve service operations. Topics include business writing, business math, managing change, tools for service excellence, and managing multiple tasks and priorities. Prerequisite: MKT 163 Offered on an as-needed basis for the Certified Customer Service Specialist technical certificate of credit

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.athenstech.edu/

Phone Number:

(706) 355-5000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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