CTS 155 - Tech Support Functions

Institution:

Tri-County Community College

Subject:

Description:

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems. S21002

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.tricountycc.edu

Phone Number:

(828) 837-6810

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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