CTS 255 - Advanced Tech Support Functions

Institution:

Tri-County Community College

Subject:

Description:

Prerequisites: CTS 155 This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems. S21010

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.tricountycc.edu

Phone Number:

(828) 837-6810

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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