AUTO 193 - Automotive Service Information Management

Institution:

Cerritos College

Subject:

Description:

Class hours: 3.0 Lecture Recommendation: Automotive major or employment in an automotive repair facility. This course will cover customer satisfaction, understanding new car warranties, service contracts and operating policies. A review of California common laws and BAR regulations will be included. Emphasis is based on computerized and electronic information systems including, All Data, Mitchell on Demand, ADP Automotive Management Systems. Transfer Credit: CSU

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cerritos.edu

Phone Number:

(562) 860-2451

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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