IT 226 - Systems Support Software Applications

Institution:

Yakima Valley Community College

Subject:

Description:

3 credits quarters: W For the software support specialist degree. Prepares students to train and support end users in a variety of organizational settings. Includes techniques for developing and delivering training as well as strategies to provide ongoing technical support. Emphasis is on solving users' problems by means of needs analysis, troubleshooting, and interaction with users. Prerequisite: Concurrent enrollment in IT 227

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.yvcc.edu

Phone Number:

(509) 574-4600

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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